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Technical Support Engineer
Join our team as a RockStar Support Engineer! Tackle software glitches and hardware headaches, guide users to installation victories, and be the hero our customers deserve! Experience with Windows, Mac, and more is a must. Excellent communication? Bonus power! Apply now and unleash your tech magic!
Delhi, Mumbai, Pune, Hyderabad, Chandigarh, Bengaluru
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
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